Welcome to Taxi Bazar, your reliable and trusted one-way taxi service provider across India. We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit or use our services through www.taxibazar.in or contact us directly.
By using our website or booking a taxi service with us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Introduction
Taxi Bazar is India’s leading platform for affordable one-way taxi services, connecting travelers with verified drivers across major cities. Whether you need a Taxi in Delhi, Chandigarh, Punjab, Rajasthan, Mumbai, Uttar Pradesh or any other intercity route, our platform is designed to offer seamless and safe rides.
This Privacy Policy applies to:
- All users of our website and mobile platforms
- Customers who make bookings via phone, email, or website
- Visitors who browse our website for information
2. Information We Collect
To offer the best possible experience and fulfil our commitment to you, we collect various types of data:
- Personal Information
When you book a taxi or register on our platform, we collect:
- Full Name
- Contact Number
- Email Address
- Pickup and Drop Locations
- Travel Date and Time
- Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type
- Device Type
- Location Data (if enabled)
- Web pages viewed and time spent
- Referral URL
- Communication Data
If you email or call us, we may keep a record of:
- Email conversations
- Call logs
- Service feedback and reviews
3. How We Use Your Information
Your privacy is paramount. We use the information you provide for the following purposes:
Booking and Fulfilment
- Confirm your taxi booking
- Assign drivers and manage route logistics
- Send SMS or email confirmations and updates
Customer Support
- Address your queries or complaints
- Provide real-time support and assistance
Marketing and Promotions
- Send offers, discounts, and service updates (only if you opt in)
- Recommend services based on past travel
Legal and Compliance
- Prevent fraud and misuse
- Comply with local laws and regulations
- Resolve disputes or enforce agreements
4. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following situations:
With Taxi Drivers and Partners
- To fulfil your ride request and ensure timely pickup
- Share necessary details like name, pickup point, and contact number
With Service Providers
- Third-party vendors for payment gateways
- IT support, SMS gateways, or email automation tools
Legal Requirements
- Government authorities or law enforcement upon valid request
- In compliance with applicable Indian laws
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience.
What Are Cookies?
Cookies are small text files stored on your browser when you visit a website. These help us remember your preferences and provide personalized content.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytical Cookies: Monitor traffic and user behaviour
- Marketing Cookies: Help target relevant ads and offers
- Managing Cookies: You can manage cookie preferences via your browser settings. Disabling cookies may affect your website experience.
6. Data Retention
We retain your data only for as long as necessary:
- Booking data: Retained for up to 5 years for auditing and customer service
- Contact information: Retained until you unsubscribe or request deletion
- Cookies: Typically expire within 30–90 days
7. Data Security
At Taxi Bazar, we implement robust security measures to protect your data:
- SSL encryption on our website
- Secure payment gateways (PCI DSS-compliant)
- Restricted access to customer data
- Regular security audits
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to industry best practices.
8. Your Rights and Choices
You have complete control over your personal data:
Access and Correction
You may request to view or correct your personal data by contacting us.
Deletion of Data
You may request that we delete your data. However, some information may be retained for legal or operational reasons.
Opt-Out of Marketing
You can unsubscribe from promotional emails or SMS at any time by clicking the unsubscribe link or contacting us directly.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services, such as:
- Online payment processors (e.g., Phone pay, Google pay, Paytm)
- External blogs or partner travel portals
We are not responsible for the privacy practices of these third parties. We recommend reading their privacy policies before interacting.
10. Children's Privacy
- Our services are not intended for children under the age of 18.
- We do not knowingly collect data from minors.
- If we learn that a child has provided us with personal data,
- we will take steps to delete such information promptly.
11. Updates to the Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in:
- Legal or regulatory requirements
- Our business operations or service offerings
- Technology or security practices
All changes will be updated on this page, and the date of the latest update will be mentioned. Continued use of our services constitutes acceptance of the new terms.
12. Contact Us
For any questions, concerns, or feedback related to our Privacy Policy or practices, please reach out:
Taxi Bazar – One Way Taxi Service
Website: www.taxibazar.in
Email: info@taxibazar.in
Phone: 73 73 73 7659
At Taxi Bazar, your privacy is as important as your journey. Whether you’re traveling one-way from Mumbai to Pune, Bangalore to Chennai, or any intercity route in India, we promise not just a smooth ride—but also a secure and private one.
Thank you for choosing Taxi Bazar. Ride Safe. Ride Smart.